Service
First-class customer service is our number one priority. If results and service come into conflict,
employees/contractors have a responsibility to choose customer service. Canada Mat is committed to
supporting this choice and providing the resources necessary to achieve this.
Passion
We inspire others by the passion we demonstrate for our work. When we feel passionate about
what we do and the company we work for, we are more productive and more successful.
Excellence
We strive for excellence in what we do and how we do it. Excellence is about working hard,
being innovative, working smart, demonstrating a high degree of ethical, professional, and
problem-solving skills.
Respect
We take time to consider and appreciate other people's points of view and treat our customers,
partners, and employees/contractors with respect. We value the diversity of our employees/contractors,
customers and partners and appreciate each other’s unique strengths. Respect is about treating people
with dignity, listening, and displaying courtesy.
Teamwork
By working together we can achieve superior results for our clients and for the company.
Effective teamwork is anchored in trust and being able to offer, ask for and accept help, advice, and
feedback.
Results
We take initiative to get things done efficiently and create value for our company. Effective
results require a vision of what needs to be done, setting priorities, and implementing realistic action
plans. We are purpose-driven and hold ourselves accountable for high quality, timely results